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Season tickets - Printable Version

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Season tickets - frankthetank - 06-19-2020

That's the club got round to issuing info on season tickets. I've cut & pasted a copy below.

With the anticipated return date of the Scottish Premiership being 1st of August we can now provide a further update on season tickets.
 
This season our season ticket offering will include predominately virtual streaming of matches through Ross County TV, which will be released in its new format in the coming weeks. The Ross County TV coverage will be coupled with match attendance as and when we are permitted to allow spectators back to the stadium. 
 
In addition, there will be a staggered release date for season tickets with a 3-day priority sales period for Staggies Army members, who will be able to redeem their discount as part of the representative tier of membership of the army. Following this sales period, a further 5-day sales period will be opened to existing season ticket holders from season 2019/20. After this 5-day period season tickets will go on general sale. [b]During the Staggies Army & Existing Season Ticket Holder sales period seats will be retained- once season tickets go on general sale; previous seats will not be held.[/b]
[b] [/b]
Due to the ongoing effects of the COVID-19 virus, we encourage as many of our fans as possible to purchase your season ticket online through a service that will be directly communicated to the representative sales groups. We will have extremely limited access to the club shop from 29th June due to social distancing and again encourage patience and, where possible fans to either purchase online or email us on info@rosscountyfootballclub.co.uk.
 
Understanding some of the financial challenges during this period, Finance packages will be available through our finance partner Orchard Finance, and further details will be available during the sales periods.
 
Please be aware that during the sales period, due to demand and reduced staffing levels, immediate responses may not always be possible, however, we will where possible endeavour to respond to all enquires and queries within 48 hours.
 
[b]Sales Periods[/b]
[b] [/b]
[b]Staggies Army (Telephone Support Hours)[/b]
Friday 26th June (10.00am-4.00pm)
Saturday 27th June (10.00am – 4.00pm)
Sunday 28th June (10.00am-4.00pm)
 
[b]Existing Season Ticket Holders (Telephone & Club Shop Support Hours)[/b]
Monday 29th June (10.00am-4.00pm)
Tuesday 30th June (10.00am-4.00pm)
Wednesday 1st July (10.00am – 4.00pm)
Thursday 2nd July (10.00am – 7.00pm)
Friday 3rd July (10.00am – 4.00pm)
 
[b]NO SALES[/b]
Saturday 4th July
Sunday 5th July
 
[b]General Sales[/b]
Open 10.00am on Monday 6th July
 
[b]Pricing Structure[/b]
[b] [/b]
[b]Jailend[/b]
 
Under 16
£5.00
16-21 years old
£100.00
Adults (21-65 years old)
£250.00
Over 65
£100.00
 
 
[b]East & West Stand[/b]
 
Under 16
£5.00
16-21 years old
£100.00
Adults (21-65 years old)
£350.00
Over 65
£150.00

 
*Please note that Under 16 season tickets [b]WILL NOT [/b]receive Ross County TV subscriptions due to terms & conditions on the subscription platform.
 
During this time we also encourage fans to partner their season ticket with joining our new Staggies Army to enjoy the many benefits fans can enjoy with both packages.


RE: Season tickets - StuartTaylor - 06-19-2020

First question - will the TV coverage be available on a pay per game basis for non ST holders, away fans etc?


RE: Season tickets - Forfinn - 06-19-2020

(06-19-2020, 11:02 AM)StuartTaylor Wrote: First question - will the TV coverage be available on a pay per game basis for non ST holders, away fans etc?

This is a fairly crucial question people will want to consider when deciding whether to renew or take out a season ticket. If it will  be available, the £13 per game precedent set by a £250 virtual season ticket suggests it's unlikely to represent good value.


RE: Season tickets - cdam - 06-19-2020

(06-19-2020, 11:24 AM)Forfinn Wrote: This is a fairly crucial question people will want to consider when deciding whether to renew or take out a season ticket. If it will  be available, the £13 per game precedent set by a £250 virtual season ticket suggests it's unlikely to represent good value.

if I want to guarantee me and my kids (16 & 19) can sit together, as we havE for 12 years I will have to renew their season ticket also. £550 for “virtual”(whatever that means), streaming.


RE: Season tickets - USSR Tycoon - 06-19-2020

(06-19-2020, 11:24 AM)Forfinn Wrote: This is a fairly crucial question people will want to consider when deciding whether to renew or take out a season ticket. If it will  be available, the £13 per game precedent set by a £250 virtual season ticket suggests it's unlikely to represent good value.

£18.50 per game if you are an East or West stand season ticket holder. No offer of a reduction for loss of games for last year's season ticket. Five in total.
These figures don't add up to watch an SPL game without fans on the telly.
Fan loyalty being tested here.


RE: Season tickets - NVACA - 06-19-2020

(06-19-2020, 11:02 AM)StuartTaylor Wrote: First question - will the TV coverage be available on a pay per game basis for non ST holders, away fans etc?

As part of the deal where clubs are allowed to broadcast these games online the number of people allowed to (legally) watch is capped at the number of season ticket holders from the previous year. (I know that doesn't necessarily answer your question, but given the number constraints I would expect PPV to be a no, otherwise the Old Firm clubs would be selling about 150k virtual 'tickets' per game!)

Edit: Given the comments on twitter I am no longer convinced this is the case.


RE: Season tickets - Deas_pie_staggie - 06-19-2020

(06-19-2020, 12:24 PM)USSR Tycoon Wrote: £18.50 per game if you are an East or West stand season ticket holder. No offer of a reduction for loss of games for last year's season ticket. Five in total.
These figures don't add up to watch an SPL game without fans on the telly.
Fan loyalty being tested here.
I can assume a fair few fans will struggle to pay this due to current and future situation. I appreciate the club needs money but i may personally struggle to justify £450 for match coverage only. I would have thought that existing season ticket holders would be offered some discount from last year. Maybe just see the highlights on Sportscene for me.


RE: Season tickets - torean - 06-19-2020

Update on RCFC Website...
Following today's update on our Season Tickets, we understand and regret that this has caused some confusion with our loyal and committed fans, especially those that have recently signed up to our very important and vital Staggies Army.

We cannot thank our supporters enough for getting behind the club during such difficult and unprecedented times, both financially and socially. It has certainly reinforced why together we are “more than just a football club”.

Our Staggies Army was founded as a supporter base which would be life long and at the core of club. It was indeed initiated during a time where based on professional advice, we were led to believe there would be no supporters allowed to games, no games to watch and therefore no season tickets to be sold going in to season 2020/21.

However this was not favourable by any of the premiership clubs and therefore all clubs have been working together behind the scenes tirelessly, to try and find a solution where we can get our beloved game back to our supporters and enjoy some form of football viewing, whether it’s via TV stream or at some point back in the ground where it is at its best. With that in mind, we have followed in the pathway of many other Premiership clubs in releasing season tickets based on a hybrid model of virtual access through Ross County TV and physical attendance when supporters are allowed to attend at stadiums.

It was never our intention to mislead or confuse our loyal supporters, but to try and find better ways, behind the scenes where we can offer the best viewing possible.

The Staggies Army is an initiative we feel could run alongside season tickets, giving excellent benefits to members: of which we will bring further updates in coming days about the benefits members are eagerly anticipating.

However, the feedback from today has led us to react quickly, listen to your feedback, and as a club we will take time to review and release further information in the coming days.

Ross County FC is a community club and one Community that we are very proud of being part of.

We cannot thank you enough for getting behind us, without you - there is no Ross County FC.


RE: Season tickets - NVACA - 06-19-2020

Guess its time to wait a few days and see what pans out then, think a lot of people will struggle more than usual with the idea of purchasing a season ticket, given the current circumstances.


RE: Season tickets - frankthetank - 06-19-2020

Who was responsible for the original message, it's clearly a cluster f**k of a message, regardless of how things are priced. A little proof reading and discussion before further messages would be a good idea please!


RE: Season tickets - NVACA - 06-23-2020

New update on ST sales: https://www.rosscountyfootballclub.co.uk/news/archive/club-news-season-tickets/


RE: Season tickets - frankthetank - 06-23-2020

Following feedback from our fans, we can now provide additional clarity surrounding the season ticket sales for season 2020-21.



Firstly, the season ticket is going to work on a hybrid basis, where it is to be split over physical attendance (when this will be possible) and television streaming service, this is being directed to us by the Scottish Government (physical attendance) and the SPFL - most other Premiership clubs made the decision to sell season tickets relatively early, where we wanted to take a bit longer and make sure we had as much information as possible for our fans. We have also managed to keep to the same prices as last season, making us the most competitively priced season tickets in the Premiership on average.



The streaming service will be run through a new Ross County TV and the images will be of TV quality- supplied by an external TV production company and will be complimented with a pre & post-match show to add additional value to the season ticket. We are excited about this given that it is a first for the club and, will see all of our season ticket holders receive streams of every home match live without requiring subscription to any other platforms such as Sky. There will also be a Pay-Per-View option for all away games for season 2020/21.



Physical attendance is looking more positive given our response to the Covid-19 pandemic, and we are eager to see supporters return as soon as it is safe to do so. Allowing fans into stadiums will not be decided by clubs, the SPFL, nor the SFA, this will be directed to us from Scottish Government. We are optimistic that we will be able to have fans in our stadiums prior to the end of the year although, again, we will be led by government on this. It is important to stress we will do everything in our power to ensure our fans are safe and satisfied when you can return to the stadium. With this in mind, we have also extended that from the start of the sales period that fans will be able to reserve their existing seats until further notice.



The Staggies Army loyalty programme was designed when we were advised that it was unlikely there was going to be a season ticket for the upcoming campaign, but also to work hand-in-hand with season tickets and other Ross County programmes and we have been in awe at the support the programme has received to date. The Staggies Army is very similar to other loyalty programmes run alongside season tickets at clubs across the Premiership which have been very encouraging and humbling to watch take traction during this Pandemic. Our vision was that should there not have been a season ticket for season 2020/21 this would help us maintain our battle against our financial challenges that includes being able to put a Premiership team on the park. We are aware that the membership benefits have been slow in getting out, however this is also due to the Pandemic and various partners being closed. We can advise there will be a separate update on the Staggies Army incentives later this week.



We are very aware of some of the situations our fans find themselves in at the moment and it is an extremely challenging time for everybody, our football club is indeed included in this. With this in mind we encourage and welcome any of our loyal and dedicated fans who want to discuss anything further, to contact us either via email on info@rosscountyfootballclub.co.uk or call 01349 860 860 where we will of course be happy to speak further. Due to limited staffing and volume of contact it may take 48 hours to reply to some queries.



We thank all of our fans for their continued support and dedication during this time, and we will work, with you, to provide the highest quality of services at the club and indeed football on the pitch.



Season Ticket Plans will proceed as follows



Staggies Army Priority Sales Dates (Shop or Telephone Service)

Friday 26th June (10.00am-4.00pm)

Saturday 27th June (10.00am – 4.00pm)

You will be able to purchase online at any time from Friday 26th at 10.00am until 3.00pm on Friday 3rd July





Existing Season Ticket Holders (Shop or Telephone Service)

Monday 29th June (10.00am-4.00pm)

Tuesday 30th June (10.00am-4.00pm)

Wednesday 1st July (10.00am – 4.00pm)

Thursday 2nd July (10.00am – 7.00pm)

Friday 3rd July (10.00am – 3.00pm)

You will be able to purchase online at any time from Monday 29th at 10.00am until 3.00pm on Friday 3rd July



General Sales

From 10.00am on Monday 6th July 2020.



Jailend



Under 16

£5.00

16-21 years old

£100.00

Adults (21-65 years old)

£250.00

Over 65

£100.00

*Under 16s will not receive RCFCTV Subscription



East & West Stand



Under 16

£5.00

16-21 years old

£100.00

Adults (21-65 years old)

£350.00

Over 65

£150.00

Was it £350 for the east stand last year?


RE: Season tickets - staggered - 06-23-2020

What’s happening about the refund for missing games last season? Did I miss anything?


RE: Season tickets - weeyin86 - 06-23-2020

(06-23-2020, 02:58 PM)frankthetank Wrote: Following feedback from our fans, we can now provide additional clarity surrounding the season ticket sales for season 2020-21.



Firstly, the season ticket is going to work on a hybrid basis, where it is to be split over physical attendance (when this will be possible) and television streaming service, this is being directed to us by the Scottish Government (physical attendance) and the SPFL - most other Premiership clubs made the decision to sell season tickets relatively early, where we wanted to take a bit longer and make sure we had as much information as possible for our fans. We have also managed to keep to the same prices as last season, making us the most competitively priced season tickets in the Premiership on average.



The streaming service will be run through a new Ross County TV and the images will be of TV quality- supplied by an external TV production company and will be complimented with a pre & post-match show to add additional value to the season ticket. We are excited about this given that it is a first for the club and, will see all of our season ticket holders receive streams of every home match live without requiring subscription to any other platforms such as Sky. There will also be a Pay-Per-View option for all away games for season 2020/21.



Physical attendance is looking more positive given our response to the Covid-19 pandemic, and we are eager to see supporters return as soon as it is safe to do so. Allowing fans into stadiums will not be decided by clubs, the SPFL, nor the SFA, this will be directed to us from Scottish Government. We are optimistic that we will be able to have fans in our stadiums prior to the end of the year although, again, we will be led by government on this. It is important to stress we will do everything in our power to ensure our fans are safe and satisfied when you can return to the stadium. With this in mind, we have also extended that from the start of the sales period that fans will be able to reserve their existing seats until further notice.



The Staggies Army loyalty programme was designed when we were advised that it was unlikely there was going to be a season ticket for the upcoming campaign, but also to work hand-in-hand with season tickets and other Ross County programmes and we have been in awe at the support the programme has received to date. The Staggies Army is very similar to other loyalty programmes run alongside season tickets at clubs across the Premiership which have been very encouraging and humbling to watch take traction during this Pandemic. Our vision was that should there not have been a season ticket for season 2020/21 this would help us maintain our battle against our financial challenges that includes being able to put a Premiership team on the park. We are aware that the membership benefits have been slow in getting out, however this is also due to the Pandemic and various partners being closed.  We can advise there will be a separate update on the Staggies Army incentives later this week.



We are very aware of some of the situations our fans find themselves in at the moment and it is an extremely challenging time for everybody, our football club is indeed included in this.  With this in mind we encourage and welcome any of our loyal and dedicated fans who want to discuss anything further, to contact us either via email on info@rosscountyfootballclub.co.uk or call 01349 860 860 where we will of course be happy to speak further. Due to limited staffing and volume of contact it may take 48 hours to reply to some queries.



We thank all of our fans for their continued support and dedication during this time, and we will work, with you, to provide the highest quality of services at the club and indeed football on the pitch.



Season Ticket Plans will proceed as follows



Staggies Army Priority Sales Dates (Shop or Telephone Service)

Friday 26th June (10.00am-4.00pm)

Saturday 27th June (10.00am – 4.00pm)

You will be able to purchase online at any time from Friday 26th at 10.00am until 3.00pm on Friday 3rd July





Existing Season Ticket Holders (Shop or Telephone Service)

Monday 29th June (10.00am-4.00pm)

Tuesday 30th June (10.00am-4.00pm)

Wednesday 1st July (10.00am – 4.00pm)

Thursday 2nd July (10.00am – 7.00pm)

Friday 3rd July (10.00am – 3.00pm)

You will be able to purchase online at any time from Monday 29th at 10.00am until 3.00pm on Friday 3rd July



General Sales

From 10.00am on Monday 6th July 2020.



Jailend



Under 16

£5.00

16-21 years old

£100.00

Adults (21-65 years old)

£250.00

Over 65

£100.00

*Under 16s will not receive RCFCTV Subscription



East & West Stand



Under 16

£5.00

16-21 years old

£100.00

Adults (21-65 years old)

£350.00

Over 65

£150.00

Was it £350 for the east stand last year?
Yep, £350

(06-23-2020, 07:50 PM)staggered Wrote: What’s happening about the refund for missing games last season? Did I miss anything?
No, there's been no word of a refund being offered for the missing games


RE: Season tickets - edinburghexile - 06-24-2020

On a personal level I would not pay these prices no matter how much it is for the cause.
I have already signed up for The Staggie's Army and am now being told I would have to buy a season ticket which unfortunately is not much use to me as I live in Edinburgh and may get to 5 or 6 home games during a full season and this would be on top of the money I already pay to Sky Sports.
There is no way I can either afford or justify this cost.
Does anyone know if Sky would still show a highlights package?


RE: Season tickets - NVACA - 06-24-2020

(06-24-2020, 11:15 AM)edinburghexile Wrote: On a personal level I would not pay these prices no matter how much it is for the cause.
I have already signed up for The Staggie's Army and am now being told I would have to buy a season ticket which unfortunately is not much use to me as I live in Edinburgh and may get to 5 or 6 home games during a full season and this would be on top of the money I already pay to Sky Sports.
There is no way I can either afford or justify this cost.
Does anyone know if Sky would still show a highlights package?

Slight correction, buying a ST would get you access to live broadcasts of every home game this season. It has nothing to do with Sky except that they are allowing clubs to broadcast their own games. Though you are right, it is a lot of money right now, not sure if I'll be buying again yet either.


RE: Season tickets - Forfinn - 06-25-2020

With the ability to stream all home games (as the club press release implies), a season ticket actually becomes a decent option for exiled Staggies for a change. I don't think it represents value for money, but these are extraordinary times.


RE: Season tickets - frankthetank - 06-25-2020

I'm pretty happy with the compromise of being able to stream the games at home. I'd far rather to be in my usual seat in the East Stand after a few pre match pints but hopefully those days are just round the corner.

I'm probably really going to miss our usual Elgin pre season friendly, it's a good day out.


RE: Season tickets - Skipper's Covie - 06-25-2020

Forfinn Wrote:With the ability to stream all home games (as the club press release implies), a season ticket actually becomes a decent option for exiled Staggies for a change. I don't think it represents value for money, but these are extraordinary times.
I asked if there was any leeway in the price because I will be 65 on 18th Aug and I will make a saving of £200 if I wait till my birthday. If I bought now I would be paying about £200 for a maximum of 2 games. I am also an exiled Staggie. The reply I received confused me "If you purchase after the 18th Aug you will still be paying an adult price as you are not over 65 that's why I couldn't give you some leeway sorry"


RE: Season tickets - jamiepscot - 06-25-2020

(06-25-2020, 05:41 PM)Skipper\s Covie Wrote: I asked if there was any leeway in the price because I will be 65 on 18th Aug and I will make a saving of £200 if I wait till my birthday. If I bought now I would be paying about £200 for a maximum of 2 games. I am also an exiled Staggie. The reply I received confused me "If you purchase after the 18th Aug you will still be paying an adult price as you are not over 65 that's why I couldn't give you some leeway sorry"
I guess they mean 65 isn't over 65??? 66 is over 65!